Help / Capturing leads
Connect where leads come from
Websites, WordPress, Tag Manager, ads, form tools, your inbox, and your phone line.
Lead intake is where you connect every way prospects reach you. Nothing about how your site, forms, inbox, or phone work today has to change; Neugent sits alongside them.
- 1Open Lead intake and type your website’s address.
- 2Neugent reads the site and recommends the easiest way to connect it. It recognises WordPress and its form plugins, Webflow, Wix, Squarespace, Shopify, Tag Manager, HubSpot forms, Typeform, Jotform, Calendly, and more.
- 3Follow the recommendation, or choose Add a lead source to see every option. The Neugent contact form is marked recommended: a ready-made form with its own link that needs nothing installed, so it is the quickest way to start, and it can be embedded on any page later.
| Where leads come from | How to connect it |
|---|---|
| WordPress | Download the Neugent plugin, upload it in WordPress, click Connect to Neugent, and approve. It picks up every major form plugin. |
| Google Tag Manager | Sign in with Google and pick the container. Neugent adds one tag in its own workspace and publishes it, or leaves it for you to publish. |
| Webflow | Sign in and pick the site. Every Webflow form on it sends its submissions. |
| Any other website | Add one line of code. The exact steps are shown for Wix, Squarespace, Shopify, Framer, and others, or choose Email them the steps to send them to a developer. |
| Facebook and Instagram lead ads | Sign in with Facebook and pick your pages. Leads arrive within seconds. |
| Google Ads lead forms | Paste the webhook URL and key shown into the lead form’s webhook settings, then Send test data. |
| Typeform, HubSpot forms | Sign in and pick the forms. |
| Jotform | Paste your API key and pick the forms. |
| Calendly | Sign in. People who book become leads with the meeting attached, and are not called. |
| Zapier, Make, or anything else | Point the tool’s webhook at the address shown, with the secret. |
| Your inbox | Connect Gmail or Outlook. Form notification emails from Wix, Squarespace, and others become leads. |
| Your business phone line | Forward it to your Neugent number. Callers become leads, and missed calls are followed up. |
| A form or chat from Neugent | Use the contact form Neugent hosts for you, or add the chat button to your site. See Website chat. |
Is it working?
Each source shows its status. A website shows Installed · seen 2 minutes ago as soon as the snippet loads on a page, before any lead arrives. A connected app whose account needs attention says so and offers Reconnect.
When a field is not recognised
Field names like your-email or First Name are recognised automatically. If one is not, open the source, look at What arrived on a recent submission, and map that field under Field names. Leave a newsletter signup or search box out by adding data-neugent-ignore to the form.
A person who fills in your form twice is one lead with two submissions. Obvious bots are filtered, and a submission with no email or phone number is recorded but not made into a lead, because nobody could reply to it.
Something not working the way this says? Write to support@neugent.ai.